If no hard drive issues are found then the hard drive is physically fine, meaning the cause of your problem must be with Windows, in which case the next step will solve the problem. After replacing the hard drive, you'll need to perform a new installation of Windows. Replace your hard drive if your tests show an issue.

If the computer screen does not display on the external monitor. A hard drive that can't read and write information properly can't load the files necessary for Windows to start. This document is for HP and Compaq notebook computers with Windows 10 or Windows 8. A physical problem with your hard drive is certainly a reason why Windows might not start fully. login screen and then click on Restart option in the little menu that appears. Free hard drive testing programs make this easy. You will find below a number of ways to fix Windows 10 Login problem. It may be that one of the below solutions is necessary to fix your problem but if you haven't been diligent in your troubleshooting up to this point, you can't know for sure that one of the easier solutions above isn't the right one. If that does not work, right-click the Windows icon in the lower-left corner of the screen, then select Settings. Steps 11 and 12 both involve more difficult and destructive solutions to Windows not starting fully.

It may be disabled in favor of the classic plain logon screen, either. Make sure you've tried your best to complete the troubleshooting steps up to this one. The Welcome Screen of Windows XP, however, does not support the secure attention scenario.

Windows 10 login screen does not appear